Veterans
In 1998 Access Family Health Services entered into a contract with the Department of Veterans Affairs to provide community based outpatient services for veterans enrolled through the VA Medical Center in Memphis. Veterans can receive routine medical care in the Community-Based Outpatient Clinic (CBOC) which reduces travel time and shortens waiting times for outpatient care.
Non-Enrolled Veterans
Veterans or reservists who have served on active duty and were honorably discharged may be eligible for healthcare benefits through the VA. Services provided at the community-based clinics include:
- routine physical examination
- laboratory testing
- prescriptions
- immunizations
- preventive health maintenance
- disease management
Specialty services are not available at the CBOC, but once a provider determines the need for specialty care, a consult is submitted through CPRS, the VA electronic health record. Referral with the specialty clinic is coordinated with the Memphis VA and the patient is notified of the appointment date and time.
Veterans interested in enrolling in the CBOC may contact the eligibility department at the Memphis VA: 1-800-636-8262 (ext. 7972).
Enrolled Veterans
Enrolled veterans who need assistance on weekends, holidays, nights, and anytime the clinic is closed should call the after-hours VA Nurse Advice Line: 877-291-5311.